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Support & refunds

A little help,
a better next move.

Found a bug, have a question, or want to share an idea? We’d like to hear from you.

Last updated: October 23, 2026

On this page

  1. Get in touch
  2. Report a problem
  3. Before sending a log
  4. Purchases, billing, and refunds
  5. Game and platform information
  6. Privacy or accessibility concerns

Email companionbaduk@gmail.com for game support, feedback, and privacy requests. For purchases, billing, or refunds, go directly to Steam Support.

Get in touch

Tell us what happened and what you were trying to do. A clear description is often enough to start. We do not guarantee a response time, but giving us the details below can make it easier to help.

Email Companion Baduk ↗

Prefer to discuss an idea with other players? Visit the Steam discussion board. Discussions are public, so keep private information out of your posts.

Report a problem

A useful bug report includes:

  1. A short description: What went wrong, and what did you expect?
  2. Steps to reproduce: What did you click or do before the issue appeared?
  3. Your setup: Game version, operating system, and relevant hardware, if you know them.
  4. A screenshot: If it helps explain the issue, review it for private information before attaching it.
  5. Optional game logs: In Companion Baduk, open your profile page and click Get help to download your game logs. Review them for private information, then attach them to your email alongside the details above if you are comfortable sharing them.

If you need help downloading your logs, email us and we can guide you. We do not automatically receive crash reports or diagnostic logs.

Before sending a log

Logs can include device details, local folder paths, usernames, or game activity. Open the file in a text editor and remove anything you do not want to share. Do not send passwords, authentication tokens, financial details, or unrelated personal files.

Send attachments directly to our support email rather than posting them to a public forum. You can request help without sending a log. Our privacy policy explains how support messages and files are handled.

Purchases, billing, and refunds

Steam processes purchases and manages refund requests. We cannot access your payment details or issue a Steam refund from this website.

Sign in to Steam Support, choose your purchase, and follow the available help or refund options. Eligibility and exceptions are described in the current Steam refund policy. Your mandatory consumer rights are unaffected.

Game and platform information

Companion Baduk is available on Steam. It brings single-player Go games, interactive lessons, and puzzles together in one place. Check Steam for pricing and the latest system requirements.

Steam Deck images show the game running on that device. Valve’s official compatibility rating is currently unknown. Performance and controls may vary; the website does not promise Steam Deck verification.

Privacy or accessibility concerns

For questions about your data or a request to access, correct, or delete a support message, email companionbaduk@gmail.com. Please describe the request without including unnecessary personal information.

If part of the website is difficult to use, tell us the page, your browser or assistive technology, and what you were trying to do. Read our accessibility statement for more information.

companionbaduk

A companion for your Go journey.

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